IT Support for Akron, OH Businesses

Software is confusing, we'll admit that- current versions, lengthy updates, complicated installs... we've seen it all. We're here to make this process easier for you as your business figures out what type of software you need so we can find the best fit with the correct licensing. If a new or better version is released, we let you know right away and we're always looking for ways to improve your IT.

We offer Office 365 to our clients and solely manage Office 365 for some of our customers- it's a product we truly believe in and encourage businesses of every size to use. Between Outlook and the Microsoft Suite, Office 365 is a great investment and can offer all of the services you need.

We definitely recognize the importance of moving quickly in the small business world. You don't always have time to wait for our team to come out and take a look at your computer. That's why we offer remote services to give you the option of having a technician share your screen and find the root of the issue in an instant.

Remote Support also means we can remote in to save your computer from attacks. Since we are constantly monitoring your network, we see any possible threats and issues coming through on your network to stop them immediately. It's as simple as setting up the best time in your day to remote in, instead of hours of trying to do it yourself.

When most people set up a computer, they aren't sure which cords go where and what to plug into what. If you have this much trouble setting up the computer, what are you supposed to do when it breaks? Our team of IT experts offering Hudson IT Support can help set up your computer, network, firewalls, and more, and we are there down the road when something happens. We believe in giving our customers the best service experience possible.

In addition to Hardware Support, we sell the best hardware around from our various partners. Check with us for a quote today to get started buying new hardware for your business.

You may have noticed us mention our 24/7 Helpdesk; yeah, 24/7. No matter the day or the hour, our helpdesk technicians are on call to help you with your every need. We will do whatever it takes to help figure out your problem and come up with the best solution.  Technology is unpredictable and letting us handle it as opposed to figuring it out yourself is definitely a more secure option. Our goal is to help you focus more on the core of your business instead of your IT, so letting us take care of your IT issues before, during, or after hours simply makes the most sense.

As mentioned before, we also offer remote services to help you on the fly- we really are here to make your IT experience as uncomplicated as possible.

Datto Drive is the first cost effective file sync and share platform for business, privately deployed and protected by the secure Datto Cloud. Enable Datto Drive in the secure Datto Cloud, or locally on Datto NAS 3 and SIRIS 3. Keep files and folders in sync across platforms, and share business files inside and outside of the organization.

Whether in the office or on the road, collaborate with partners and employees anytime, anywhere, from any device to get business done, fast.

Having your data backed up is a fundamental requirement of any network environment. However, not all backups are created equal. Many backup systems, software, and procedures are highly flawed. Many times we come across a server backed up to an external drive that never leaves the building. Normally this hard drive is not  a system image, not scanned for ransomware (or viruses), and never tested. Our premium business continuity solutions takes the standard backup procedure to new heights.

Let us Introduce you to our premium backup partner, Datto. Our solutions safeguard businesses from IT disasters, human error and malicious activity. With Datto defending your business, you are guaranteed business continuity with uninterrupted access to data on-site, in transit, and in the cloud.

Datto SaaS Protection is the leading data backup and recovery platform for Software as a Service applications. Over three million users rely on SaaS Protection to manage, restore and export critical data in their Microsoft Office 365 and G Suite environments. Easily protect SaaS data in the secure Datto Cloud, and restore lost or corrupted objects in seconds through the intuitive admin interface. Setup takes minutes and automated point in time backups are created three times daily. Restore single files, objects or entire accounts to get back to business in no time.

Today, 1 in 3 companies using SaaS applications have lost business-critical data, with 47% of that data loss caused by end-user error. Disaster strikes in many forms. Businesses face a significant liability if a user deletes or overwrites a file, an email, or a record unintentionally; or if an employee leaves the company and takes their files with them. As businesses increasingly move data into cloud-based applications, many IT professionals think traditional best practices such as data backup are outdated. While a SaaS application is always available, accessible from anywhere, and highly redundant, a backup is still necessary to protect against unexpected data deletion.